Tuesday, April 7, 2020

2020 Employee Gift Card Research



Gift cards remain the most popular employee award to use in incentive and recognition programs.  Not only are they most sought by the employees themselves, over 75% of industry professional rated them as effective or extremely effective awards. 

Following are other interesting points from the 2020 research recently completed by Incentive Magazine:

  • 55% of the companies surveyed use the physical cards, while 39% used both physical and electronic.
  • Gift cards are most often used by companies for sales incentives (55%) followed by business gift (49%) service awards (46%) and employee recognition and engagement (45%)
  • About 2/3 of the companies purchase their gift cards directly from the retail brand, while 1/3 from incentive suppliers or gift card resellers


Company Budgets
Ave Spend Per Participant
% Spent
Less than $25
10%
$25 to $49
20%
$50 to $99
18%
$100 to $149
16%
$150 to $199
5%
$200 to $499
15%
$500 to $999
8%
More than $1000
8%


Compared to Cash Awards
%
Equally as Effective
39%
Less Effective
9%
More Effective
29%
Do Not Use Cash
20%
Not Sure
3%

Compared to Gifts
%
More Effective
59%
Equally Effective
28%
No Not Use Gifts
5%
Less Effective
5%
Not Sure
3%


While many companies still purchase individual brands directly from the retailers, studies have shown that when your employees are given the option, most would rather choose which gift cards they want.