Tuesday, November 26, 2019

On the Spot Employee Recognition



On the spot recognition for non-sales employees has been all the rage within HR over the last few years.  But it’s not a new recognition concept.  It has been used by the sales profession for decades! They used to call them spiffs, and they were often done with cash.  They were prevalent in the retail world for selling all kinds of hard goods.

Of all the elaborate schemes to reward and recognize superior employee performance, this might be the easiest and most effective way to do it. All you have to do is be aware of exceptional performance and on the spot say something and/or give the employee something in thanks of that performance.

As it can be difficult to use cash in this type of program, the award most often used in these on the spot programs are gift cards.   They are easy to source, you can have them at your fingertips with instant online awards available, and you don’t have to purchase the cards upfront or carry an expensive inventory of cards that just sit in a drawer waiting for you to use them. 

All employees thrive on recognition from any level of management.  Many companies even allow peers to do the recognizing.  The more you do it, the more you’re apt to see their performance continue to rise.  And when you reward them with something they can take home and immediately include the family in the recognition you have another winner.  Recognition when it comes from peers, department supervisors or executives that is taken home to the family is a powerful combination.

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