Tuesday, November 27, 2018

Gift Card Facts for the 2018 Holidays



The National Retail Federation reported that gift cards have been the #1 requested gift card for more than 10 years.  This year, according to the research, gift cards are still the #1 item and clothing the #2 

  • A gift card study by InComm, who drew responses from almost 2500 US consumers, found the following interesting data about shopper behavior for the 2018 holiday season ahead:
  • Consumers plan to purchase on average seven gift cards for their immediate families.  That fact alone suggests the gift cards are not an impersonal gift.
  • Respondents also plan to purchase two gift cards for friends and neighbors, two for teachers and coaches and one for a co-worker.
  • Where there is a strong relationship between the giver and the recipient 86% of respondents indicated that the when they receive a specific gift card, it is for brand that they like
  • Pairing a gift card with another item for the recipient is an increasing trend among holiday shoppers that is leading to incremental sales for retailers. 66% of respondents indicated they will give their gift cards in personalized greeting cards or combined with another item.  12% said they would give a card with a homemade item.


People Want the Holiday Experience

Brick-and-mortar stores will be the primary location where consumers plan to do their holiday shopping. 50% expect to do nearly all of their holiday shopping in-store,  an additional 35.1% plan to do a moderate amount in store and only 1.3% will not do any in-store holiday shopping.  

When asked what they liked about shopping in person, 40% s said that the activity gets them in the holiday mood, and  21% indicated they enjoyed the  festive decorations, displays and sounds of the season found in stores.

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