The most effective, motivating, and sustainable employee
recognition systems are:
SIMPLE - for everyone. They must be
simple for upper management to administer and easy for participants to
use;
EMBRACED AND SUPPORTED by leadership - not
just "on paper" but also in practice;
TIMELY! You must recognize and
reward the behavior as closely as possible to the behavior occurring.
This is why ongoing recognition is so much more effective than an
"employee of the year" type program. If an employee thinks he
has a one in 4000 chance of being recognized, that's certainly not as
aspirational as knowing your manager might stop by your desk and award you on
any given day;
RELEVANT - both in the behaviors being
recognized and in the awards themselves. CHOICE is vitally important due to varied
demographics, locations, buying behaviors, and wants and needs;
REINFORCING. The program or platform must
reinforce your specific key performance indicators - those goals you want to
achieve in safety, sales, health and wellness, extraordinary customer service, upholding company
values, etc. Whatever those KPI's are for your organization, your
recognition program must align with those goals and reinforce them on an
ongoing basis.
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